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“I Abstain!” Is It Shirking Responsibility?

Opinion

by Buz Whelan

   QuestionMark[1]  There are occasions when a vote of abstention is appropriate and even mandatory. When minutes of a previous meeting are put up for approval, for example, a member who did not attend that meeting must abstain. When a complicated piece of business has been examined and discussed while a member is ill, that member may not feel qualified to vote in judgment. But when a vote to abstain is cast simply because the voting member does not wish to take a public stand, that is failing to perform one’s duty.

     At the July 21, 2013 meeting of the Finance and Planning Committee a discussion centered on the cost of credit card discounting to the association. Whenever a credit card is used in a transaction there is a discount fee which varies with the card and the merchant’s agreement with the clearing house. If you paid your annual dues with a credit card and the discount rate for that card was 3.5%, the association would receive only $965 rather than the full $1,000. At this meeting it was agreed by the committee members to pass a recommendation to the board that whenever a credit card is used to pay dues, the cost of the transaction should be borne by the payer. General Manager Allan Roth was present at the meeting and soon after began seeking a vendor who would cooperate in the charge back. Eventually, he found several and prepared a packet of detailed information along with a recommendation that the company best suited to association needs was Paylease.

     Approximately one week before the October 18th board work session, the packets of information were distributed to each director’s mailbox so that they would have time to prepare for the discussion and have any questions ready for the GM to answer. At that meeting, Mr. Roth made a comprehensive presentation, explaining how the new system would work and why he felt Paylease was our best choice. At the conclusion of his presentation a discussion period ensued, with the GM answering all the directors’ questions and concerns. When no further questions were forthcoming, it was decided that a resolution would be prepared for a vote at the next weekend’s open meeting. The meeting then moved on to the next topic.

     The following day, Saturday, October 19th the Finance and Planning Committee met in the same conference room. Present as observers were several board members including President Alex Leslie and Directors June Solla and Margaret Fitzgerald. By sheer coincidence, committee member  Walter O’Neill asked the GM what had become of the credit card recommendation. Mr. Roth repeated his presentation from the day before for the benefit of the committee members. He again took questions and, as at the previous day’s meeting, the topic was exhausted and the meeting moved on.

     We now come to the October 26th open meeting. Secretary Carmen Broadnax reads the resolution regarding the new credit card policy, the chair gets a second and a vote is called. Earl Frank, Millie Bishop, Carmen Broadnax and Dan Glasgow vote in the affirmative. It is now Director Margaret Fitzgerald’s turn. She says she is abstaining because she does not have enough information. The chair calls on Director June Solla who says she is abstaining for the same reason as Ms. Fitzgerald.

     To recap, a packet of information has been given to each of these directors. They attended two successive meeting in which the change was discussed in detail. They knew the vote was coming and had a week to seek out any additional information they felt they needed. And they abstained.

     The very next vote was to endorse a change order in the amount of $11,000 for additional work needed to resolve foundational problems discovered during road paving. Again, this issue had been previously discussed, again the vote was scheduled a week in advance and again both Ms. Fitzgerald and Ms. Solla abstained.

     This is an opinion piece. It is labeled as such, and it is my opinion that these directors have failed to perform their duty. Perhaps they have an explanation that I have yet to fathom. But when detailed information is provided and sufficient time elapses without any effort to obtain whatever clarification the directors feel they need, then they are not acting responsibly.

     We elect directors to make decisions. That’s what they are supposed to do. It is their main job. Anyone can make the easy decisions that have little effect on the way the association does business. It is when difficult decisions on complex issues must be made that we separate the strong performers from the weak ones. Here are two examples of very weak performance.

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December 14, 2013 Monthly Open Board Meeting

by Buz Whelan

meeting[1]     It was a short and sweet board meeting last Saturday. President Alex Leslie called the meeting to order at 9:30 and announced that the proceedings would be recorded due to the absence of the recording secretary Roxanne Chumacas. Present were the GM, the President, Vice President Dan Glasgow, Treasure Earl Frank, and Directors Millie Bishop and June Solla. Absent were Secretary Carmen Broadnax and Director Margaret Fitzgerald. Leslie also pointed out that since the recording device being used had a one hour capacity, the meeting would have to be limited to that time.

     As he made the President’s Comments, Leslie thanked June Solla for her work in organizing the Veterans’ Day ceremony. He also thanked the GM for his and the maintenance staff’s efforts in keeping the roads drivable during the late Fall storms we’ve had. This was accomplished in spite of equipment problems that presented challenges in addition to the snow and ice.

     Treasurer Earl Frank also kept his remarks brief stating that revenue exceeded projections by about $34,000 while the overall budget was under by approximately 10%. This in spite of the fact that the bar and grill are approximately $14,000 over costs. We have collected in total $1,093,000 in dues and other income which is on a par with the previous year. The reserve fund stands at $262,000, with new capital reserve at $10,000 after the paying of the paving for the compactor.

     General Manager Allen Roth reported that with the current snowfall expected to be substantial, he had a shift that would continue to midnight and then would be relieved by a shift beginning then and continuing into the next day. All equipment is (was) currently operational. He also reported that he had put out an RFP for a new auditor. In response to a question from the November meeting, he told the room the association currently bills 1,633 improved lots (homes) and 349 unimproved. He also announced that the Emerald News would be delivered to the community on Friday, December 20th.

     Under old business a report on Clause 15 properties was postponed due to the absence of Secretary Broadnax. In response to a question, the president explained that these are properties that are within the borders of Emerald Lakes but whose owners opted out when the association was established. According to preliminary opinion of counsel, these properties may be obligated to join the association and pay dues since they enjoy many of the services provided. More on this will be revealed next month.

     Only one engineering firm has so far expressed interest in the Pine Tree Dam Valve and evacuation pipe repair project. Ace Engineering has offered to provide divers to determine the precise scope of work. According to GM Roth, the current leak may not be as severe as previously believed and, therefore, the time frame for repair may be more like five years than two or three.

     There was a third and final reading of Resolution #24 which will restore the late fee charged on dues from 2 1/2% to 10%. When the association went to quarterly payments, some math-challenged individuals changed the late fee to two and one-half per cent on the mistaken notion that four quarters of that would equal 10% annually, which, of course, it does not. It equals two and one-half per cent. This is now corrected.

     There was also a third and final reading of Resolution #25 which will put the burden of credit card transaction discount on the member using a card. (When a credit card is accepted, the accepting party receives less than 100% of the total charge. Generally they are charged a fee of 2 to 4% by the clearing house. This is referred to as the discount fee.) The new rule will be effective with the 2014/2015 billing, generally mailed around the 22nd to 24th of February.

     Under New Business the GM reported that he has an appointment scheduled with an engineering firm to examine what needs to be done to bring the community center up to snuff. Among the repairs and improvements needed are a new HVAC system and improved insulation. The condition of the roof and underpinnings will also be examined.

     President Leslie announced that the new Committee Chair Council will be meeting at a time and date TBD, probably January or February. The purpose of the committee is to improve communication between the committees, with an eye toward greater cooperation on common projects. The president also said that he will allow the council to brainstorm at its first meeting to set its own goals and objectives.

     It was announced that the newly renovated conference room in the administration building has had new chairs delivered. A new conference table is also expected soon.

     After a motion to welcome new members, three of which are repossessing banks, the meeting was adjourned at 10:22am.

November 23, 2013 Monthly Open Board Meeting

by Buz Whelan

 public-domain-clipart41[1]    The November open meeting was called to order by President Alex Leslie at 9:30am sharp. After a fast approval of the October minutes, Leslie opened his comments with a cryptic statement regarding the September meeting, saying the comments made then were his own and that he was not speaking for the board. He apologized for any confusion this may have caused. He then went on to say that the recent seminar on committee/board relations and procedures had produced a recommendation for a Committee Chair Council, and the board was prepared to act on this. He also mentioned that the bog removal project for East and West Emerald Lakes had been completed.

     Treasurer Earl Frank commenced his report by stating that the upcoming issue of the Emerald News will contain new information. Along with showing the actual dollars and variances from the budget items, readers will see the % of each major line item of expense by department to the total operating expense. A graphic chart will reflect expenses incurred by department through Oct. 31, 2013. This is intended to give members a better insight into the state of our finances.

     Frank continued that our current year-to-date revenue of $960,000 exceeds budget expectations by $29,000. This is primarily due to increased collections on code violations of $15,000 and fees for rentals, resale certificates and permits by another $10,000. In addition to these monies, our attorney has collected $96,000 year-to-date as opposed to $51,000 for the same period last year. Our total operating expenses of $825,000, excluding depreciation, is under budget by $70,000 or 8%.

     1. Administration costs are under budget by $25,000, with salaries and benefits under $17,000.

     2. Public Safety is under budget by $6,000.

     3. Maintenance is under budget by $37,000 due to a favorable variance in salaries and benefits of $18,000, $10,000 in lake maintenance and vehicle expenses of $8,000.

     4. The Community Center is under budget by $33,000 due to favorable variances in salaries and benefits of $22,000 and related items in the maintenance of our outdoor pool by $10,000 and the heating cost by $5,000.

     5. The Bar & Grill is over budget by $12,000. Revenue year-to-date is $38,000, while expense is $50,000 for a shortfall of $12,000. (editor’s note: this shortfall is an average of $2,000/mo for the first half year, down significantly from the $3,000/mo reported for the first three months)

     Regarding the total annual budget, we expect to be under by 10% which should offset any reduction in dues collected.

     Finally, our reserves balance is $389,000 and the new capital fund balance is $72,000. Road paving will eat up $224,000 of the reserves while compactor paving will reduce new capital by $65,000.

     GM Allen Roth repeated the news that the bog removal had been completed in his Manager’s Report, and added that the removed material had been dried and stored and will be used as fertilizer. He also informed the room that the road paving project had been completed and that a punch list developed after completion had also been completely addressed. He stated that RFPs have been put out for the Pine Tree Lake dam valve and pipe repair, but that as of now only two firms have expressed interest.

     In a sad addendum, Roth reported the recent death of Fred Spott, long time engineering consultant for Emerald Lakes and a friend of the association.

     During the committee chair reports, ad hoc Committee to Revise the Bylaws chair Buz Whelan reported that the singular task of developing a complete protocol for absentee voting was well underway. The committee’s goal is to present the finished product to the board in time for the February open meeting. Committee members have agreed to hold extra meetings, if necessary, in order to meet this self-imposed deadline.

     Whelan also reported on the Property Management Committee in place of ailing chair Bob Leon. There was some discussion about the name of the committee, several board members maintaining that the bylaws specify that we have a Maintenance Committee, not a Property Management one. Whelan argued that we do, in fact, have a maintenance committee in that Property management performs all appropriate maintenance committee tasks. But the committee has also taken on those tasks of the moribund Architectural Review Committee, also specified by the bylaws. By working under the title of Property Management, but functioning as both ARC and Maintenance, the bylaw requirements are met. Whelan’s point was that it wasn’t about the name, but the function.

     Moving on to committee work, the committee is working on a signage project, intended to bring community signage up to date. It was also mentioned that the one way signs on Emerald Blvd. are missing. A car was observed traveling the wrong way on this past Friday. The committee is also working on obtaining a surveillance system. One that has been researched would provide a 17 camera system with recording capability. Cost would be about $3,500.

     Stephania Johnson, Events Committee chair reported on a full schedule of events for the coming year. Highlights include Santa for the kids, a New Year’s Eve party, a murder-mystery night for Valentine’s Day with a jilted lover theme, a St. Patrick’s Day bash with the Gallagher Dancers, a May comedy show, and a return to Cabaret ’35 in the early Fall. Watch the website and Emerald News for a more complete list with dates and details.

     Earl Frank reported on a Finance & Planning Committee recommendation that the board consider requesting a special assessment from the membership. This would be $199/per property/per annum for a total of $398. According to calculations, at the current compliance rate, this would bring in approximately $550,000. The figure is meant to match the estimated cost of replacing the HVAC system in the Community Center (about $250,000) and repairing the Pine Tree Lake dam valve and leaking pipe (about $300,000). Membership approval would be required.

     Under Old Business, Secretary Carmen Broadnax read the two resolutions, passed in October, on shifting the credit card discount burden to the member when paying dues, and raising the late fee on dues from 2.5% to 10%. This is the second reading. A third will be made next month to complete the public notice. The credit card charge of 3.5% on dues payment will be effective February 24, or in time for next year’s dues payments. Fourth quarter payments for 2013/2014 dues made on time (Feb 1, 2014) will be unaffected.

     Under New Business, the board voted to accept the donation of Lot 4918, located on Clearview Drive opposite the skating pond. The area could be used as a small parking lot. The board also voted to approve Buz Whelan as Bylaw Committee chair and Sherri Ornitz as Rules and Regulations Committee Chair. Finally, the board authorized the establishment of a Committee Chair Council, with organizational details to be worked out later.

     During the Public Comments section, member Buz Whelan thanked Flo Mauri for a well run seminar on committee to committee and committee/board communication and function. The Committee Chair Council is a result of that event. A round of applause was given to Ms. Mauri.

     Whelan went on to comment on the special assessment suggestion calling it a “band-aid on a sucking chest wound.” We have serious problems with operational fund shortfalls. While some on Finance & Planning have pointed to our balanced budget and the fact that we are under in almost all areas, this is a fool’s paradise. In 2007 we had 17 full time employees. We now have 9. The beaches were both open 7 days a week. Now they alternate weekdays, with only one or the other open. The outdoor pool was open 7 days a week in season; now it is open 4. The Community Center was open 7 days a week; now it is open 3½. The compactor was open 5 days; now it operates 4. We had a Youth Activities Program with a full time Youth Activities Director; that has been completely eliminated. As for being currently under budget, for instance, we are $10,000 under in lake maintenance because we haven’t done any. We are living and operating on reduced services and deferred maintenance. There is a huge difference between having a balanced budget and having sufficient funds to properly maintain this community.

     In welcoming new members to the community, 6 properties changed hands, one a foreclosure and 3 were purchases of Classic Quality Homes.

Not Your Gramma’s Cranberry Sauce

By Buz Whelan

Not actually this recipe, but it is a nice picture, isn't it?

Not actually this recipe, but it is a nice picture, isn’t it?

     Throughout my childhood and a few years beyond, a turkey dinner, Thanksgiving or otherwise, always called for cranberry sauce. And that sauce was Ocean Spray jellied cranberry sauce. It was good enough, traditional and a comfort. No one in my family, or my wife’s for that matter, ever suggested we try something different. Then four years ago, I came across this recipe. I’d like to credit it, but I cannot remember the source. I wrote it down on a 3 x 5 card. I made it in 2009. We loved it, our company loved it, so my wife asked me to make it again the next year. Alas, try as we might, we couldn’t find the card with the recipe. So back to Ocean Spray we went. Then during the next year, during one of those clean-ups where you empty boxes you’ve ignored for a long time, the recipe turned up. I made it and it was as good as ever. It’s a very simple recipe, and it keeps for months in the refrigerator, especially if you put it in a mason jar or one of those glass jars with the wire locking lids. So, here it is. I bet if you make it, you’ll make it again.

Cranberry-Apricot Relish

Ingredients:

24 oz whole cranberries (2 12 oz packages)

12 oz jar of apricot preserves

4 oz finely chopped dried apricots

¾ Cup of sugar

1 Cup of orange juice (fresh or a not-from-concentrate type like Tropicana)

½ Teaspoon ground ginger

Method:

Combine all ingredients in a heavy saucepan, bring to boil, reduce

Not nearly as pretty, eh?

Not nearly as pretty, eh?

heat and simmer 20 to 30 minutes, stirring occasionally. Cranberries will pop open and soften as they simmer. Allow to cool, put in container and refrigerate for a few days to a week to

allow flavors to blend.

Not Your Gramma’s Cranberry Sauce

By Buz Whelan

Not actually this recipe, but it is a nice picture, isn't it?

Not actually this recipe, but it is a nice picture, isn’t it?

     Throughout my childhood and a few years beyond, a turkey dinner, Thanksgiving or otherwise, always called for cranberry sauce. And that sauce was Ocean Spray jellied cranberry sauce. It was good enough, traditional and a comfort. No one in my family, or my wife’s for that matter, ever suggested we try something different. Then four years ago, I came across this recipe. I’d like to credit it, but I cannot remember the source. I wrote it down on a 3 x 5 card. I made it in 2009. We loved it, our company loved it, so my wife asked me to make it again the next year. Alas, try as we might, we couldn’t find the card with the recipe. So back to Ocean Spray we went. Then during the next year, during one of those clean-ups where you empty boxes you’ve ignored for a long time, the recipe turned up. I made it and it was as good as ever. It’s a very simple recipe, and it keeps for months in the refrigerator, especially if you put it in a mason jar or one of those glass jars with the wire locking lids. So, here it is. I bet if you make it, you’ll make it again.

Cranberry-Apricot Relish

Ingredients:

24 oz whole cranberries (2 12 oz packages)

12 oz jar of apricot preserves

4 oz finely chopped dried apricots

¾ Cup of sugar

1 Cup of orange juice (fresh or a not-from-concentrate type like Tropicana)

½ Teaspoon ground ginger

Method:

Combine all ingredients in a heavy saucepan, bring to boil, reduce

Not nearly as pretty, eh?

Not nearly as pretty, eh?

heat and simmer 20 to 30 minutes, stirring occasionally. Cranberries will pop open and soften as they simmer. Allow to cool, put in container and refrigerate for a few days to a week to

allow flavors to blend.

Absentee Ballot Proposal Underway

By Buz Whelan

vote[1]     The ad hoc Committee to Revise the Bylaws had its organizational meeting on Saturday, November 2. Buz Whelan was elected chairperson to replace June Solla, who had been elected to the board. Dan Glasgow is the new board liaison. The committee received its marching orders from the board and will work to develop a fair, equitable, efficient and secure protocol for absentee voting. When this is accomplished and approved by the board it can be placed before the membership for an up or down vote. The committee also voted unanimously to schedule its meetings for the second Tuesday of each month at 9:30am in the Admin Office conference room. New members are welcome.

     On Tuesday, November 12 the committee held its first full work session. The task of devising an absentee ballot protocol was broken down into a number of steps. How to ensure the security of the received ballots and the authenticity of the voter were discussed and a preliminary process was put forward.

     Efforts to enact a process for either mail-in voting (in which all votes would be cast that way) and/or absentee balloting (in which only requested votes would be affected) have been put before the membership before, and they have failed. The current board is concerned that some members are being disenfranchised by the system now in place, which requires attendance at the Annual Meeting. Some directors and members feel that the right to participate in the election process is a precious one and should not be denied to members who cannot, for whatever personal reasons, attend the meeting. One complaint in the past has been that the process has not been carefully spelled out. The board and the committee both hope to assuage these concerns by putting forward a complete process, from request to ballot counting. The steps will include who may request an absentee ballot and how they would do that. Included will be the precise form of the physical ballots and envelopes, how they will be validated, how they will be secured and when and where they will be opened and counted. Also included will be the opportunity to write in candidates who have not declared themselves by the time of the mailing of the ballots. This would, of course, include those who make their intention to run ‘from the floor’ known to absentee voters.

     It will be difficult to produce a ‘perfect’ system, but the committee hopes to offer for membership vote a carefully considered way to make it possible for those who cannot attend the Annual Meeting to nevertheless participate in the association’s political process. We believe it is the American way.

 

‘The Who’ Get Fooled Again

  doc6a5ax1mbl8o1iaqnf43t_277_200[1]     LONDON, England (FNS) The three surviving members of the British rock band The Who have publicly admitted to being fooled once more. Speaking through a spokesman, the members, who had been living in various tax havens, were lured back to England by a Department of Taxation official who said the government was no longer interested in pursuing tax evasion charges that had been leveled against the three. A monument to deceased drummer Keith Moon was to be dedicated in a public park in Leeds, and the boys had sent out feelers to find out if it was safe to attend the ceremony. But when they landed at London’s Heathrow Airport frontman Roger Daltrey, lead guitar player Pete Townsend and the bass player who nobody can remember his name were immediately arrested and held until they could post bail of 5 million pounds each.

While preparing for a U.S. tour in the seventies, the group had been told that taxes owed on a previous tour would be overlooked so long as any new taxes were paid. Once the tour was underway, however, the U.S. Internal Revenue Service reneged and threatened prosecution that would end the tour unless old debts were settled. The group’s manager arranged payment and the tour was completed.

According to Department of Taxation agent Ryan Wissky, “We didn’t think it would be this easy. How could anyone fall for the old ‘We promise not to prosecute’ dodge? It’s the same one we used against Led Zeppelin. Seems you can get fooled again.”

The lads were free on bond within hours, but had to turn in their passports and can’t leave the country until all this is settled. Said spokesman Louden Kleer, “We were shocked the government would lie to us. Guess the songs were right.”

New “Star Trek” Script Leaked?

HOLLYWOOD, California (FNS) An outline for the next movie in the “Star Trek” series has been quietly circulating among the cognoscenti in Tinseltown. While studio executives deny its authenticity, those in the know say otherwise. Movie critic Helen Highwadder comments, “Whether it was accurate or not, no one connected to the franchise would ever admit it. Denials are de rigueur in a town where surprise, secrecy and publicity all intersect.”

st_shatner_nimoy_devil[1]    shatner-nimoy[1] According to the information shown to Faux News, the new script brings back the original cast. The Enterprise encounters a wormhole that turns out to be a time-shifting portal. Once through, our intrepid crew finds themselves nearing Earth in the year 2014. As they enter the atmosphere they begin receiving strange signals from a large building in Southern California. Kirk orders the source to be displayed on the view screen. The astonished bridge crew sees aliens of every stripe and a huge mockup of their ship. What they do not know is that they have stumbled upon a Star Trek convention, complete with costumed conventioneers. Kirk and Spock decide to beam down to get a closer look and find out just what is going on. Has Earth been invaded? Is it in danger of being taken over by hostile aliens? Is it their mission to prevent this? Is that why they were sent back in time, to save Earth?

As the pair beam down they are immediately surrounded by excited, chattering fans, many in full costume. Our heroes are concerned. What is this “oddograf” they are demanding? Why are they thrusting these primitive marking instruments at them? And then comes the dramatic moment when Kirk and Spock come face to face with convention stars William Shatner and Leonard Nimoy, dressed in full Starfleet uniforms. Convention visitor Imelda Mynde is stunned. “What the Hell?” she cries out. “This is way too weird.” Shatner points to Kirk and exclaims, “They’re impostors,” as he pulls out his prop blaster. Spock and Kirk, confused and unaware of the true nature of the situation pull out their own blasters. “Set your blaster on ‘disintegrate,’” he orders Spock. As the two are mobbed they become panicked and begin firing at the crowd. People are suddenly disappearing. No one is sure what is happening. The crowd backs away leaving Kirk and Spock to face Shatner and Nimoy. Shatner raises his prop blaster as if to fire. Kirk fires first disintegrating the actor. Simultaneously, Spock fires at Nimoy. As Nimoy disintegrates, Spock tells Kirk, “I have a strange sensation. I’m fading. Look, you’re fading too.” In a few seconds the two are gone. An acrid smell fills the area.

Back on the Enterprise, Mr. Scott informs Sulu that he has lost contact with the away team. “It’s as if they just stopped being,” he says breathlessly to Sulu. Uhura chimes in, “I think we better find that wormhole and get out of here before we all evaporate.” A final shot of the Enterprise sailing into the wormhole, a voiceover saying “Every five year mission has an end…” And then, cue theme music.

Is this really the outline for the next movie? We can only hope.

 

Ten More Foods That Are Just Meh

What flavor is green jello, anyway?

What flavor is green jello, anyway?

1. Guacamole dip

2. Scones

3. Boiled rice

4. S’mores

5. Scrapple

6. Sweet potato/marshmallow casserole

Also good for smoothing the calluses on your feet.

Also good for smoothing the calluses on your feet.

7. Jello mold salad

8. Irish soda bread

9. Vegetarian Lasagna

10. Carrot cake

11. Ritz crackers

12. Baked ziti

13. Macaroni salad

14. Rice cakes

Boasters Often Exaggerate, Study Shows

bagWeighsTon[1]
WEARAMY, Wyoming (FNS) A study conducted here at Northeast Western Wyoming State College and Air Conditioning Institute produced shocking results on the behavior of boasters. Apparently not satisfied with proclaiming their actual accomplishments boasters often exaggerate them, even to the point of what might be viewed as prevarication. According to Communication Studies Professor Henry Higgins, a study of over 700 braggarts showed that more than 99% bolstered their stories by reporting facts inaccurately. In all cases, the inaccuracies favored the boaster and increased the unusualness of the anecdote. Among the distortions were raising the size of a bear sighted or fish caught, increasing the number of sexual partners, and minimizing the number of times the speaker failed to attain an erection. In a companion study conducted by Associate Professor Stan Still it was found that boaster also routinely embellished their credentials on job applications. “I found it shocking that these people would actually lie on a job application, “ said Still, “Apparently they have no shame. They exaggerated their education, their work experience and even claimed to have received honors and recognition they had not. Totally shocking.”

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